Frequently Asked Questions

Everything you need to know about your Sluggers experience.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit the first time.

What payment methods do you accept?

Sluggers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your products ethically manufactured?

Yes, we partner exclusively with factories that adhere to fair labor practices and environmental safety standards. Quality and ethics are at the core of every garment we produce.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.